More Great Feedback

James has just returned from meeting his special lady in Zaporozhye and sent me this note:

Hi Keith
First I would like to say a very big thank you for all your help with my arrangements I thank Anna too ,it was good flights,and all went well I also would like to thank Marina,she is a great advert for you She made everything so good and professional.

It is fantastic to receive positive feedback because it is rare nowadays – feedback is normally reserved for the negative type. I think this is due to modern expectations of impeccable service and trouble free arrangements.

We find this feedback gratifying and makes the hard work all the more worth it.

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